Use this resource hub to recognize common fraud patterns, respond after a loss, prepare useful records, and understand what a legitimate recovery process can—and cannot—do.
Speed matters, but accuracy matters too. Follow these actions without destroying evidence or sending more money.
Request Case GuidanceDo not pay new taxes, release charges, liquidity deposits, or recovery fees.
Protect banking, email, exchange, social, and mobile accounts from a trusted device.
Save statements, transaction hashes, chats, emails, URLs, profiles, receipts, and screenshots.
Contact banks, card issuers, payment providers, or exchanges using verified official channels.
Use consistent dates, amounts, recipients, and transaction identifiers in every complaint.
Be cautious when strangers claim they found your funds and demand another upfront payment.
Choose the topic that most closely matches what happened.
Wire transfers, impersonation, romance scams, and redirected payments.
Fund recovery guidanceUnknown transfers, compromised credentials, payment apps, and disputed investigations.
Online banking guidanceFake profits, withdrawal restrictions, invented taxes, and release-fee demands.
Withdrawal guidanceExchange compliance holds, wallet access problems, and fraudulent platform freezes.
Wallet support guidanceMissing services, cancellation issues, recurring charges, and misrepresentation.
Refund guidanceGovernment impersonation, compliance payments, and follow-up recovery scams.
Tax scam guidanceThe first reporting channel usually depends on how the money moved and whether account access is still at risk.
This is general information; rights and deadlines vary by jurisdiction, transaction type, provider, and reporting date.
Statements, receipts, beneficiary details, card entries, transfer confirmations, and payment-app records.
Wallet addresses, transaction hashes, networks, assets, timestamps, exchange accounts, and withdrawal attempts.
Emails with headers, chat exports, texts, telephone numbers, social profiles, promises, and payment demands.
URLs, screenshots, advertisements, dashboards, terms, licensing claims, error messages, and support tickets.
No private company can independently reverse a blockchain transaction, seize crypto, issue a court order, or force an exchange to release assets.
Be cautious of guaranteed recovery, secret government connections, payment requests to private wallets, or demands for your seed phrase and security codes.
Bring the facts and records you have. A structured review can identify urgent actions, missing evidence, and realistic next steps.
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